Customer Success Manager

DATOMS

Full-time Business Operations Specialists
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Location
Bongaigaon, Assam, India
Posted
June 12, 2026

Job Description

Is a fast-growing SaaS company transforming the way fuel and convenience retailers manage pricing, location intelligence, and in-store profitability. Our cutting-edge platform delivers AI-powered insights to help retailers make smarter decisions, increase margins, and streamline operations.We are seeking a highly motivated Director of Customer Success & Implementation to ensure a seamless onboarding experience, deliver hands-on software training, and support our clients' ongoing success with the PriceEasy platform. You will be leading a large team.Key Responsibilities:Customer Onboarding & Implementation- Lead and coordinate onboarding and implementation of PriceEasy solutions for new clients.- Collaborate with cross-functional teams (sales, product, engineering) to ensure timely and smooth deployments.- Understand client-specific goals and configure the platform accordingly.Software Training & Enablement- Deliver engaging, tailored training sessions (virtual and onsite) to users rangi...