Customer Success Manager

Full-time Other-General

🚀 We’re Hiring: Customer Success Manager (CSM) 🚀

Join a fast-growing AI-powered HR tech company that is transforming how recruitment and talent teams hire, evaluate, and scale talent. Our intelligent automation platform integrates seamlessly with ATS systems, helping HR leaders reduce manual work, improve decision-making, and accelerate hiring outcomes. We focus on making AI practical, measurable, and embedded into real-world hiring workflows.

As a CSM, you’ll:

• Drive AI product adoption across HR and recruitment teams
• Act as a strategic bridge between product, engineering, sales, and clients
• Ensure clients get measurable value from AI workflows
• Manage accounts with data-driven insights, SLAs, and outcome metrics
• Support upsell and cross-sell opportunities through value creation
• Provide structured feedback to improve AI and product capabilities

What we’re l...