Location
toronto, on, Canada
Posted
June 27, 2026
Job Description
Lead customer success initiatives with Docebo, an AI-powered learning platform. This role requires you to mentor a high-performing team while enhancing customer satisfaction and retention.
As Manager of Customer Success, you will drive the vision and execution of innovative strategies to maximize client value. You will collaborate closely with cross-functional teams in Sales and Product to elevate the customer experience. Your leadership is crucial in nurturing key enterprise accounts to establish loyalty and advocacy for our learning solutions.
Key Responsibilities: • Manage and mentor a talented Customer Success team • Execute cutting-edge strategies to enhance customer satisfaction • Collaborate with Sales and Marketing for unified customer journeys • Build strategic relationships with key enterprise accounts • Standardize and scale operational processes using advanced tools
Requirements: • 3-5+ years in customer success or leadership in B2B • Exceptional ...
As Manager of Customer Success, you will drive the vision and execution of innovative strategies to maximize client value. You will collaborate closely with cross-functional teams in Sales and Product to elevate the customer experience. Your leadership is crucial in nurturing key enterprise accounts to establish loyalty and advocacy for our learning solutions.
Key Responsibilities: • Manage and mentor a talented Customer Success team • Execute cutting-edge strategies to enhance customer satisfaction • Collaborate with Sales and Marketing for unified customer journeys • Build strategic relationships with key enterprise accounts • Standardize and scale operational processes using advanced tools
Requirements: • 3-5+ years in customer success or leadership in B2B • Exceptional ...