Location
Ankeny, IA, United States
Posted
July 04, 2026
Job Description
The Customer Success Manager (CSM) is responsible for building strong client relationships, driving customer satisfaction, improving retention, and ensuring clients achieve maximum value from the company’s products and services. The CSM serves as a trusted advisor and primary point of contact for assigned customers throughout the customer lifecycle.
This role requires strong communication skills, strategic thinking, problem-solving abilities, and a customer-first mindset.
**_Remote hires will be required to travel to our headquarters in Ankeny, IA (company paid) on their first 1-3 days for orientation._**
Benefits
Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.
Benefits include:
-PTO, holiday pay and holiday of choice
-401(k) match
-Life insurance
-S...
This role requires strong communication skills, strategic thinking, problem-solving abilities, and a customer-first mindset.
**_Remote hires will be required to travel to our headquarters in Ankeny, IA (company paid) on their first 1-3 days for orientation._**
Benefits
Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.
Benefits include:
-PTO, holiday pay and holiday of choice
-401(k) match
-Life insurance
-S...