Location
saskatoon, division no. 11, Canada
Posted
July 08, 2026
Job Description
Join Vendasta's team in Saskatoon as a Customer Success Manager - Channel Sales and shape customer journeys through our AI-driven platform. Help partners succeed with comprehensive onboarding and ongoing support.
This role is designed for an entry-level candidate passionate about customer success within the SaaS ecosystem. You'll utilize your communication and organizational skills to deliver structured onboarding, monitor partner health using CRM tools, and facilitate learning sessions that ensure feature adoption and satisfaction. Consistently documenting insights and feedback will be key in driving ongoing success.
Key Responsibilities:
• Onboard partners using tailored training experiences
• Engage users through proactive outreach and content sharing
• Check partner health and satisfaction regularly
• Provide feedback to internal teams for product enhancements
• Report partner progress with AI-generated status updates
This role is designed for an entry-level candidate passionate about customer success within the SaaS ecosystem. You'll utilize your communication and organizational skills to deliver structured onboarding, monitor partner health using CRM tools, and facilitate learning sessions that ensure feature adoption and satisfaction. Consistently documenting insights and feedback will be key in driving ongoing success.
Key Responsibilities:
• Onboard partners using tailored training experiences
• Engage users through proactive outreach and content sharing
• Check partner health and satisfaction regularly
• Provide feedback to internal teams for product enhancements
• Report partner progress with AI-generated status updates