Location
karnataka, bengaluru, India
Posted
June 10, 2026
Job Description
Job Title: Customer Success Associate Type: Full Time Experience - 0-2 years About Company ZARTHI is a technology service provider that acts as a catalyst for businesses. We have established relationships with companies and organizations such as Haldirams, Thirdwave Coffee, m-Pocket, UNICEF, and UNDP. Beyond providing technology support, we also specialize in cloud management. Our offerings span over 25 practices, including Product, UI/UX, Infrastructure, SRE, DevOps, Application, Data, and AI. The technologies we support include Java, React, Flutter, Python, IoT, BigQuery, Data Lake, and more. About the Job Role: We are seeking a dedicated and data-driven Customer Success Associate to join our team. In this role, you will focus on improving the overall customer experience by managing key performance indicators (KPIs) such as Sentiment Analytics, Engagement Scores, and Request Completion SLAs. You will conduct regular Business Reviews and Check-ins with customers, aiming to ensure sati...