Customer Success Executive
MyOperator
Job Description
Role Overview
We are hiring an Account Manager (SMB) to manage and grow a portfolio of existing customers at MyOperator. This is a revenue-owning role , responsible for renewals, upsells, and cross-sells , while ensuring high customer satisfaction and low churn.
You will act as a trusted advisor to SMB clients , helping them maximize value from MyOperator’s communication platform (WhatsApp API, IVR, AI bots).
About MyOperator:
MyOperator is a Business AI Operator redefining customer communication through a unified platform that integrates WhatsApp, calls, and AI-powered chat and voice bots for seamless communication automation. Supporting a messaging-first and always-on world, MyOperator offers solutions like verified WhatsApp Business API, call management, campaign management, and GenAI-powered chatbots and voicebots. Trusted by over 12,00...