Customer success engineer [mid-level]

Full-time Other-General

As a Customer Success Engineer, you will manage a portfolio of cybersecurity clients with a deep understanding of their business, risk profile, and security objectives. You will conduct technical onboarding, drive the adoption of PAM solutions, and provide hands-on, consultative support to build secure and scalable infrastructures. If you are passionate about cybersecurity and thrive in a client-facing, consultative technical role we want to hear from you! Responsibilities: Manage a portfolio of clients from a technical and consultative point of view; Conduct comprehensive onboarding tailored to each clients technical needs; Understand client environments, risk exposure, and business goals; Create and maintain internal documentation and infrastructure topology; Execute periodic health checks and performance assessments of PAM platforms; Offer technical recommendations aligned with industry best practices;  Collaborate closely with Customer Success, Support, and Product teams to ensure ...