Location
ottawa, on, Canada
Posted
July 16, 2026
Job Description
Support strategic clients with Adobe Managed Services as a Customer Success Engineer. Leverage your technical expertise and client relationship skills to drive value with Adobe Experience Manager.
This client-facing role bridges technical operations and strategic management for 5 to 7 assigned clients. You will ensure customer satisfaction while resolving technical issues, guiding account customization, and collaborating with internal teams for mutual success. Your contributions are vital to help clients reach their marketing goals through innovative solutions.
Key Responsibilities:
• Develop long-term client relationships with Fortune 500 companies
• Communicate effectively throughout the contract lifecycle
• Support and resolve technical issues on customer production websites
• Collaborate with internal teams for project success
• Lead closure of quality and security issues
Requirements:
• Must achieve Canadian Government Top Secret security clearance
• ...
This client-facing role bridges technical operations and strategic management for 5 to 7 assigned clients. You will ensure customer satisfaction while resolving technical issues, guiding account customization, and collaborating with internal teams for mutual success. Your contributions are vital to help clients reach their marketing goals through innovative solutions.
Key Responsibilities:
• Develop long-term client relationships with Fortune 500 companies
• Communicate effectively throughout the contract lifecycle
• Support and resolve technical issues on customer production websites
• Collaborate with internal teams for project success
• Lead closure of quality and security issues
Requirements:
• Must achieve Canadian Government Top Secret security clearance
• ...