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Location
Kenya, Kenya, Kenya
Posted
July 19, 2026

Job Description

Job Description


  • The Customer Success Engineer will play the critical role in ensuring a smooth and effective delivery client onboarding experience, detailed product training, and immediate resolution of issues raised by the respective customers. They will onboard new clients, conduct product training, and provide first-line support, ensuring that our Intellink Clientele receive prompt assistance and maximize the value of our solutions. This role is perfect fits an individual that is customer-oriented, fast and eager to learn and is proactive.

    • Duties and Responsibilities:

  • Serve as level-two support engineer on production services implemented at customer sites and centrally maintained services.

  • Implement and maintain system monitoring tools deployed at the customer’s premises and coordinate with the service desk personnel to ensure smooth service uptime.

  • Prepare and present service reports with insights and servic...

    • Job Details

    • Job Type
      Full-Time
    • Category
      Other-General
    • Date Posted
      July 19, 2026
    • Application Deadline
      August 28, 2026