Location
Newark, NJ, United States
Posted
June 28, 2026
Job Description
**We believe in the power and joy of learning**
At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
The customer success consultant will build relationships in key accounts to ensure they are supported throughout the customer journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to support top accounts in their assigned territories. They will work closely with the customers and sales representatives to understand customer goals, needs, and best ways to support the account.
**What you'll do here:**
**Consultant**
+ Ability to develop strong product knowledge and align product implementation to customer’s goals and outcomes.
+ Ability...
At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
The customer success consultant will build relationships in key accounts to ensure they are supported throughout the customer journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to support top accounts in their assigned territories. They will work closely with the customers and sales representatives to understand customer goals, needs, and best ways to support the account.
**What you'll do here:**
**Consultant**
+ Ability to develop strong product knowledge and align product implementation to customer’s goals and outcomes.
+ Ability...