Location
cebu city, central visayas, Philippines
Posted
June 10, 2026
Job Description
Your Responsibility
- Monitoring and analyzing how clients are using our platform, including content access and engagement metrics.
- Identify trends and behaviors in client activity and create personalized content recommendations that align with their interests and needs.
- Actively communicate to clients and keep them informed about new content releases platform updates, features, and events through emails or newsletter, ensuring they remain engaged.
- Coordinate with various internal stakeholders to address client inquiries and concerns, ensuring timely and effective resolution.
- Address and resolve any platform-related issues to maintain a positive client experience and satisfaction.
- Share insights and feedback with internal teams to support ongoing improvements in content offerings and client interactions.
Your Qualifications
- At least 3-5 years of experience in roles involving client cor...