Location
Bengaluru, Karnataka, India
Posted
July 22, 2026
Job Description
YOU MUST APPLY HERE TO BE CONSIDERED:
Official JD + About us:
YOUR ROLE
We’re looking for a customer-first operator who can ensure our enterprise customers have a smooth, reliable, and value-driven experience with Arrowhead’s AI calling agents.
This role is about ownership, follow-through, and trust . You’ll work closely with customers and internal teams to make sure deployments go right, issues are resolved fast, and customers genuinely succeed with our product.
Your work will involve:
- Own customer onboarding, go-lives, and early adoption journeys
- Act as the primary point of contact for day-to-day customer communication
- Track requirements, action items, and follow-ups to ensure nothing slips
- Monitor customer usage, satisfaction, and basic account health metrics
- Identify issues early and coordinate with product, AI/QC, and operations teams for resolution