Customer Solutions Specialist

Nestlé

Full-time IT & Technology
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Location
meycauayan, bulacan, Philippines
Posted
July 16, 2026

Job Description

Location : Meycauayan, Bulacan, Philippines

Company : Nestlé Integrated Business Services Manila, Inc.

Employment Type : Full-Time

Education : Bachelor’s Degree

Experience Level : 2+ Years of Relevant Experience

Nestlé Integrated Business Services Manila Inc. delivers world-class business support to Nestlé entities globally. We are committed to excellence through passion, reliability, innovation, and discipline. If you are driven to make an impact in a global environment, we invite you to join our team.

A Day in the Role

  • Manage customer interactions including order placement, inquiries, and issue resolution via multiple channels
  • Monitor and ensure timely execution of the Order-to-Cash process, from order capture to delivery and payment
  • Investigate and resolve order blocks, fulfillment issues, and billing concerns in accordance with SLA timelines
  • Proactively commun...