Customer Solutions Specialist

Blackbook Recruitment

Full time Information and Record Clerks
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Location
Eagle Farm, Queensland, Australia
Posted
June 21, 2026

Job Description

Customer Service role in industrial manufacturing supporting orders, enquiries & distributors in a fast-paced team environment.

The Company

Our client is a well-established industrial manufacturing business, supplying high-quality products to a broad customer base across Australia. Known for their reliability and strong service standards, they operate in a fast-paced, team-focused environment and pride themselves on delivering practical solutions and consistent support to their customers and distributors.

The Role

  • Handle customer orders, quotes, and enquiries via phone and email, ensuring accuracy and timely turnaround
  • Support customers and distributors with product, freight, and billing queries in a professional and helpful manner
  • Troubleshoot issues and see them through to resolution, escalating where required
  • Work closely with sales and operations to track orders,...