Customer Solutions Representative at Arch Distribution
Arch Distribution Inc.
Full-time
Other-General
Location
thorsby, ab, Canada
Posted
July 20, 2026
Job Description
Become a Customer Solutions Representative at Arch Distribution and play a vital role in client interactions. You’ll handle inquiries, order processing, and internal coordination using our Datacor ERP system.
In this dynamic position, your focus will be on building lasting customer relationships while managing the order lifecycle. The role requires 2–5 years of experience in customer service or order management. Utilize your strong analytical and communication skills to resolve issues and enhance service delivery.
Key Responsibilities:
• Handle inquiries and manage customer relationships thoroughly
• Use Datacor ERP to process orders and track inventory
• Coordinate with logistics, sales, and operations teams effectively
• Ensure accuracy in invoicing and reporting
• Engage clients for ongoing satisfaction and feedback
Requirements:
• 2–5 years in customer service or order management
• Experience with Datacor ERP or similar systems is preferred
• Excell...
In this dynamic position, your focus will be on building lasting customer relationships while managing the order lifecycle. The role requires 2–5 years of experience in customer service or order management. Utilize your strong analytical and communication skills to resolve issues and enhance service delivery.
Key Responsibilities:
• Handle inquiries and manage customer relationships thoroughly
• Use Datacor ERP to process orders and track inventory
• Coordinate with logistics, sales, and operations teams effectively
• Ensure accuracy in invoicing and reporting
• Engage clients for ongoing satisfaction and feedback
Requirements:
• 2–5 years in customer service or order management
• Experience with Datacor ERP or similar systems is preferred
• Excell...