Customer Solutions Representative 1

Full-time other-general

Job Title: Customer Solutions Representative 1
Job Location - Tulare, CA (Onsite)
Duration - 02 MonthsGeneral Knowledge

General knowledge of Company and department policies, procedures, rules, rates, and tariffs, and customer programs is required. Typically, this role involves zero to three years of experience in resolving problems for customers and answering customer questions regarding Company programs, policies, and procedures.

Supervision and Reporting

Under direct supervision, the role involves processing incoming orders and receiving, evaluating, and answering customer inquiries (phone or correspondence) in a timely manner. The role works within established guidelines and typically requires a high school education or equivalent with less than three years of experience. Normally reports to the Customer Service Supervisor.

Education Requirement

• High School Diploma or Equivalent

Day-to-Day Respons...