Customer Solutions Coordinator (Calgary)

Full-time Other-General

Customer Solutions Coordinator

Accomsure is the first Canadian full service Additional Living Expenses (ALE) Specialist. Accomsure manages the short term and long‑term ALE requirements for policyholders allowing the policyholder the ability to focus on their basic needs while freeing up adjusters and Insurance Companies to focus on the claim.

We provide assurance and peace of mind for policyholders and adjusters during catastrophic events (i.e. Fire, Water, Flood damage), getting them back to normality as soon as possible.

Job Responsibilities

• Own the intake and progression of new claims, gathering requirements, entering data into our CRM, and ensuring smooth end‑to‑end handling.
• Proactively resolve client inquiries on our claims line, delivering solutions that balance efficiency and exceptional service.
• Maintain accurate claim records and documents, driving accuracy in every step of the process.
• Guide policyholders ...