Location
Solon, OH, United States
Posted
June 08, 2026
Job Description
Job Title: Customer Solutions AssociateJob Description
We are seeking a dedicated Customer Solutions Associate to drive customer satisfaction by consistently delivering high-quality service. The ideal candidate will manage customer service, monitor open orders, and collaborate with various teams to ensure seamless order fulfillment and billing.
Responsibilities
+ Drive customer satisfaction by consistently delivering high-quality service.
+ Strive to achieve on-time and in-full deliveries to meet customer expectations.
+ Identify and resolve demand capture failures within defined Service Level Agreements.
+ Regularly monitor open orders and ensure adherence to the Daily Activity Schedule.
+ Work with customers and business partners to clear blocked orders within SLA.
+ Optimize orders for logistical efficiency.
+ Contact customers regarding out-of-stock or stock allocation issues.
+ Collaborate with the Order...
We are seeking a dedicated Customer Solutions Associate to drive customer satisfaction by consistently delivering high-quality service. The ideal candidate will manage customer service, monitor open orders, and collaborate with various teams to ensure seamless order fulfillment and billing.
Responsibilities
+ Drive customer satisfaction by consistently delivering high-quality service.
+ Strive to achieve on-time and in-full deliveries to meet customer expectations.
+ Identify and resolve demand capture failures within defined Service Level Agreements.
+ Regularly monitor open orders and ensure adherence to the Daily Activity Schedule.
+ Work with customers and business partners to clear blocked orders within SLA.
+ Optimize orders for logistical efficiency.
+ Contact customers regarding out-of-stock or stock allocation issues.
+ Collaborate with the Order...