Customer Service/Warehouse Team Lead
Dal-Tile
Fulltime
Supervisors of Office and Administrative Support Workers
Location
Montreal, Quebec, Canada
Posted
July 16, 2026
Job Description
Dal-Tile is currently seeking an exceptional Customer Service / Warehouse Team Lead to join our TEAM! The Customer Service / Warehouse Team Lead will train CSR’s, perform warehouse and or CSR duties as needed, and store order management.
Primary Objective:
Performs a variety of customer service and/or warehouse duties as well as leads Customer Service Representatives and/or Warehouse Representatives and/or combined Customer Service/Warehouse Representatives in the performance of their duties.
Major Function and Scope:
- Trains, coaches, and provides guidance to Customer Service Representatives and/or Warehouse Associates and/or combined Customer Service/Warehouse Representatives.
- Executes warehouse and/or CSR duties as needed (refer to duties in Warehouse Associate and/or Customer Service Rep position descriptions.)
- May complete...