Location
Warrington, Cheshire, United Kingdom
Posted
July 18, 2026
Job Description
Are you the kind of leader who can keep a team motivated, performance high, and customers happy - even when the pressure is on?
This is an opportunity for a hands-on leader who enjoys being in the thick of a fast-paced operation - coaching people, driving standards, solving problems in real time, and leading from the front when it matters most.
As Customer Services Team Leader, you'll lead and support a team of Customer Service Advisors across a busy multi-channel environment, ensuring service delivery, quality, compliance, and customer experience remain consistently high.
This role combines people leadership with operational responsibility - ideal for someone who enjoys coaching teams, improving performance, and making quick, confident decisions in a live operational setting.
You'll play a key role in shaping culture, embedding best practice, and helping create a high-performing and collaborative customer service environment.
Day to Day
Lead d...
This is an opportunity for a hands-on leader who enjoys being in the thick of a fast-paced operation - coaching people, driving standards, solving problems in real time, and leading from the front when it matters most.
As Customer Services Team Leader, you'll lead and support a team of Customer Service Advisors across a busy multi-channel environment, ensuring service delivery, quality, compliance, and customer experience remain consistently high.
This role combines people leadership with operational responsibility - ideal for someone who enjoys coaching teams, improving performance, and making quick, confident decisions in a live operational setting.
You'll play a key role in shaping culture, embedding best practice, and helping create a high-performing and collaborative customer service environment.
Day to Day
Lead d...