Customer Services Team Leader - Chief Executive - Customer Services

Full-time Supervisors of Office and Administrative Support Workers

Key Responsibilities Handle inbound and outbound customer calls professionally. Assist clients with PF withdrawal queries and related services. Follow up with potential and existing customers. Manage customer interactions through WhatsApp and provide prompt support. Maintain accurate customer records and update CRM details. Coordinate with the processing team to ensure a smooth customer experience. Requirements Fluent in Hindi and English communication skills. Strong communication and convincing abilities. Basic computer knowledge. Prior experience in telecalling or customer support is preferred. Positive attitude, professionalism, and a customer-first approach.