Job Description
Location: Bournemouth, Office Based
Job Type: Full-time, Permanent
Join a Team That Makes a Difference!
Are you passionate about delivering exceptional customer service and helping consumers navigate healthcare and over-the-counter (OTC) products with confidence?
We are looking for a Customer Service & Regulatory Advisor to join our growing team. This is an exciting opportunity for someone with strong customer service experience, excellent attention to detail, and an interest in the healthcare, pharmacy, health and beauty, or FMCG sectors.
In this role, you will be at the heart of customer and product support, managing enquiries, investigating complaints, maintaining accurate records, and ensuring regulatory and pharmacovigilance processes are followed.
You will work closely with internal teams, suppliers, and clients to provide professional, compliant, and customer-focused solutions.
If you enjoy problem solving, w...