Customer Services Executive

TD SYNNEX Portugal, Lda

Full time Information and Record Clerks
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Location
Lisbon, Lisbon, Portugal
Posted
July 20, 2026

Job Description

Why choose TD SYNNEX

As a Fortune 500 global company operating in over 100 countries, TD SYNNEX values its diverse workforce of 24,000 employees. As the worldโ€™s largest IT distributor, our mission is to deliver top-class technology solutions that enable businesses and individuals to navigate the digital world in a safe and efficient way.

Job Purpose:

As a Costumer Services Executive you will be responsible for managing and verifying retailer chargebacks, acting as a bridge between customer service and accounting. The position requires direct communication with retail clients to validate charges and resolve discrepancies, while coordinating closely with internal logistics and afterโ€‘sales teams to ensure smooth operational processes.

Responsibilities:

  • Verify and manage retailer chargebacks, ensuring accuracy and proper accounting alignment.

  • Serve as the main point of contact for r...