Customer Services Co-ordinator: Buildings - Durham

Durham University

Full-time Education & Training
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Location
Catterick Garrison, Yorkshire and the Humber, United-Kingdom
Posted
July 25, 2026

Job Description

Customer Services Co-ordinator: Buildings - Durham


The Role and the Department
You will provide an excellent stakeholder experience for our diverse and supportive community. This role is key to liaison between the University Library and Collections (ULC) department and the University's Estates and Facilities, and Health and Safety teams. You will be a first point of contact for matters relating to ULC buildings and Health & Safety. Duties include proactive identification, reporting, and active progression of building maintenance works; stakeholder management; coordinating access to our buildings for contractors; accurate record keeping; data reporting; support the management of our spaces; providing training and support to colleagues; writing procedures and completing risk assessments.

You will contribute to projects, attend health and safety committee meetings, regularly monitor and make sure of compliance with health and safety gu...