Location
Wokingham, Berkshire, United Kingdom
Posted
June 11, 2026
Job Description
Customer Services Administrator
Location: Wokingham
Job Type: Full-time
We are seeking an organised and customer focused Customer Services Administrator to support service operations across a range of customer and company owned products. This is a varied role involving service coordination, customer communication, administration, reporting and supplier liaison.
Key Responsibilities
* Coordinate repairs and service activities from enquiry through to completion and invoicing.
* Schedule service visits and support field-based engineers.
* Process service requests, quotations, purchase orders and invoices.
* Act as the main point of contact for customers, providing updates and resolving queries.
* Maintain accurate service records and documentation.
* Monitor service performance and prepare operational reports.
* Support stock control, inventory management and equipment maintenance.
* Liaise wit...
Location: Wokingham
Job Type: Full-time
We are seeking an organised and customer focused Customer Services Administrator to support service operations across a range of customer and company owned products. This is a varied role involving service coordination, customer communication, administration, reporting and supplier liaison.
Key Responsibilities
* Coordinate repairs and service activities from enquiry through to completion and invoicing.
* Schedule service visits and support field-based engineers.
* Process service requests, quotations, purchase orders and invoices.
* Act as the main point of contact for customers, providing updates and resolving queries.
* Maintain accurate service records and documentation.
* Monitor service performance and prepare operational reports.
* Support stock control, inventory management and equipment maintenance.
* Liaise wit...