Customer Service Unit Advisor - L/Derry

Riada Resourcing

Temporary Information and Record Clerks
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Location
Londonderry, Northern Ireland, United Kingdom
Posted
July 02, 2026

Job Description

Job Description

Customer Service Unit Advisor - Northern Ireland Housing Executive - L/Derry Join the NI Housing Executive in L/Derry and play an important role, using a range of IT systems to record and manage information, support the implementation of policies and procedures, and contribute to team performance. About the role: 
  • £13.69 per hour
  • Monday to Friday (8:30 am – 5.00 pm)
  • 37 hours per week
  • Holidays: 35 days pro rata
  • Duration: Temporary, ongoing
    • What you'll be doing in this role: 
  • Customer service queries via telephone and / or at the public counter.
  • Providing advice and guidance for the public across a comprehensive range of housing services.
  • Accurately diagnose and record repairs for Housing Executive tenants.
  • Work in partnership with others to resolve issues.
    • What you'll need for this role:
  • Have four GCSEs* (Level 2) including ...

    • Job Details

    • Job Type
      Temporary
    • Category
      Information and Record Clerks
    • Date Posted
      July 02, 2026
    • Application Deadline
      August 11, 2026