Customer Service Technician

full-time Electrical and Electronic Equipment Mechanics, Installers, and Repairers

Job Description

Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.    

As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. 

As a Customer Service Technician your responsibilities will include: 

• Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
• Performing maintenance and repair on outside plant facilities
• Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled en...