Location
durban, durban, South-Africa
Posted
July 24, 2026
Job Description
What You'll be doing: Support customer product trials and new product introductions to ensure successful implementation. Investigate customer complaints and provide technical solutions to resolve product-related issues. Conduct customer visits to assess product performance, provide support, and strengthen customer relationships. Participate in root cause analysis (RCA) and support the implementation of corrective and preventive actions. Provide technical support to production teams to improve product quality and reduce defects. Prepare and maintain technical reports, product specifications, and related documentation. Deliver product and process training to customers, operators, and apprentices where required. Work closely with Quality, Production, and other technical teams to support continuous improvement initiatives. What we're looking for: Grade 12 / Matric. Diploma in Quality or a related technical qualification. Injection Moulding or Plastic Processing Certificate. A trade qualifi...