Customer Service Team Lead — Mentorship & Strategy
Teleperformance
Full-time
Management & Operations
Location
west coast division, sabah, Malaysia
Posted
June 26, 2026
Job Description
Teleperformance in Malaysia is seeking a Customer Service Team Lead to provide mentorship and lead a high-performing team. This role requires a Bachelor Degree, proficiency in English, and a minimum of 2 years of relevant people management experience. The ideal candidate will possess strategic thinking, analytical skills, and excellent communication abilities. You will be responsible for driving team performance, establishing goals, and collaborating with global teams to enhance user experience.
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