Location
baguio, cordillera administrative region, Philippines
Posted
July 24, 2026
Job Description
TalentPop App is seeking a Customer Service Team Lead to guide and mentor our support agents handling e-commerce brands. Prior hands-on Gladly experience is non-negotiable, with at least 3 years of leadership in customer service and strong English skills.
You will coach, monitor KPIs, and drive performance improvements while fostering a positive, high-performance culture. Remote role with US PST alignment and global clients.
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