Customer Service Team Lead: Elevate Service & Mentorship
Gratitude Philippines
Full-time
Management & Operations
Location
pasig, metro manila, Philippines
Posted
June 08, 2026
Job Description
A customer service company in Pasig seeks a dedicated professional to oversee daily operations of the customer service team. The role demands developing and implementing service policies, training staff for enhanced performance, and resolving escalated complaints. The ideal candidate should possess a Bachelor's degree, 2–5 years of experience in customer service, and excellent leadership and interpersonal skills. This is a pivotal position to ensure superior customer satisfaction.
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