Customer Service Team Lead: Coaching & Escalations
Hcreates Information Technology
Full-time
Management & Operations
Location
pasig, metro manila, Philippines
Posted
June 07, 2026
Job Description
A technology services company is seeking a team leader for the Philippines office. The role involves managing team performance through clear goal-setting and feedback, conducting training sessions, and ensuring efficient daily operations to resolve customer issues. A strong focus on communication and escalation handling is crucial. Ideal candidates should be adept at fostering teamwork and continuous improvement.
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