Location
montreal, qc, Canada
Posted
July 13, 2026
Job Description
Elevate your leadership skills with Dal-Tile as a Customer Service Team Lead. This role includes training, managing teams, and performing essential warehouse duties.
Dal-Tile seeks a Customer Service Team Lead who will oversee CSRs and warehouse associates. You will train and guide team members while executing both customer service and warehouse tasks. Responsibilities include order management, purchasing activities, and ensuring a safe working environment.
Key Responsibilities:
• Train and coach Customer Service Representatives
• Perform warehouse duties as required
• Manage order storage and inventory tasks
• Oversee purchase orders in systems
• Maintain adherence to safety rules
Requirements:
• High School diploma or equivalent experience
• Certified Forklift Operator status required
• 3+ years in customer service or warehouse
• Supervisory or lead experience preferred
• Strong leaders...
Dal-Tile seeks a Customer Service Team Lead who will oversee CSRs and warehouse associates. You will train and guide team members while executing both customer service and warehouse tasks. Responsibilities include order management, purchasing activities, and ensuring a safe working environment.
Key Responsibilities:
• Train and coach Customer Service Representatives
• Perform warehouse duties as required
• Manage order storage and inventory tasks
• Oversee purchase orders in systems
• Maintain adherence to safety rules
Requirements:
• High School diploma or equivalent experience
• Certified Forklift Operator status required
• 3+ years in customer service or warehouse
• Supervisory or lead experience preferred
• Strong leaders...