Customer Service Team Lead – Analytics & Operations

Link-Worldwide

Full-time Other-General
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Location
metepec, metepec, Mexico
Posted
June 27, 2026

Job Description

Link-Worldwide in Metepec seeks a Service Analyst 2 responsible for workflow analysis in customer service operations. The role includes designing reports, assisting in customer service, and managing a team of up to 25 agents.

Ideal candidates should have a Bachelor’s degree, 0-2 years of experience, and strong communication skills. The position requires availability for evening shifts and features a dynamic work environment.

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