Customer Service Support Specialist (1 year Project Based)

Henkel

Full-time Management & Operations
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Location
makati, metro manila, Philippines
Posted
June 01, 2026

Job Description

About this Position

As a Customer Service Support Specialist, you will play a pivotal role in facilitating seamless order processing and providing exceptional support to both customers and internal teams. This role offers a unique opportunity to drive operational excellence, support business functions with your technical expertise, and actively contribute to the company's mission of delivering top-tier customer service and operational support.

What You’ll Do

  • Process orders in SAP and Service Cloud for clients via email for accuracy and timely fulfilment
  • Provide comprehensive support to Customers and Sales, Commercial, Sales, Customer Service and Supply Chain teams
  • Perform administrative support for the process of Customer Service Support and handle Adhesive order entry processes
  • Work on tasks as defined by Order to Cash Customer Service Support team where employee is assigned
  • Execute daily operations, suppo...