Customer Service Support 3

emerson

Full time Information and Record Clerks
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Location
Pune, Maharashtra, India
Posted
June 11, 2026

Job Description

In This Role, Your Responsibilities Will Be:

  • Act as the interface between factories, sales offices (LBPs), and customers for KOB3 and Tier-1 orders, with the authority to resolve order-related issues.ย 

  • Proactively manage customer accounts and backlog for the assigned region, with the authority to escalate critical issues affecting delivery.ย 

  • Forecasting & Achieving the Sales POR commitment for the assigned Region/ Backlogย 

  • Handle all post order dispute with effective cross functional communication. Identify and support continuous improvement initiatives in order managementย 

  • Customer co ordination for small orders like checking on payment collection, shipment arrangements and preparing shipment documents.ย 

  • Co ordinating with internal stake holders multilanguage cross support team to do sales recognition in system.ย 

  • ย Planning & Execution:ย 

  • Proactively ...