Customer Service / Supply Chain Representative

Evonik

Full time Information and Record Clerks
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Location
İstanbul, İstanbul, Turkey
Posted
June 14, 2026

Job Description

70% Customer Service 30% supply chain responsibilities

RESPONSIBILITIES

  • Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships.
  • Work on the customer order process to ensure orders are planned and delivered accurately and efficiently. This includes import, export and transit processes, documentations, sampling and trials and control of customer terms and conditions. 
  • Respond to customer enquiries and forward to other departments as required. Be proactive in analysing customer activities to identify recurring problems and recommend solutions to improve customer service.
  • Collaborate with head office, internal stakeholders and customers on order management, sales, purchasing, customer accounts inquiries, and logistics, as required.
  • Ensure accurate and timely reporting of all other relevant sales and customer related activities.
  • Maintain accurat...

    • Job Details

    • Job Type
      Full time
    • Category
      Information and Record Clerks
    • Date Posted
      June 14, 2026
    • Application Deadline
      July 24, 2026