Customer Service Supervisor - Toluca, MX

Cosentino Group

Full-time Supervisors of Office and Administrative Support Workers
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Location
Toluca, State of Mexico, Mexico
Posted
July 08, 2026

Job Description

What are we looking for

At Stone Systems () we are looking for aΒ Customer Service SupervisorΒ for our shared order processing team located inΒ Toluca, MX, who will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of.

What you will do


The Customer Service Superviser position coordinates and controls the activities of the order processing team to maintain and ensure customers are serviced promptly and properly by training and managing staff effectively. They are also responsible for meeting organizational and operational objectives.


Job Expectations

  • Direct the daily operations of the shared services CSR in Toluca location.

  • Plan, prioritize, and delegate work tasks to ensure the proper functioning of the team

  • Maintain high customer service levels.

  • Enforce c...