Customer Service Supervisor

Full-time Management & Operations

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

• Handle customer inquiries and resolve issues via phone, email, or chat.
• Provide accurate product and service information.
• Document customer interactions and generate reports.
• Work collaboratively with team members to enhance customer service quality.
• Follow up with customers to ensure satisfaction and address any further concerns.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1–3 years of experience in customer service or a related field.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencie...