Customer Service Specialist

Full-time Accounting / Finance

Job Description – AR Collections Executive (Accounts Receivable Collections) Job Title: Customer support Specialist II Department: Finance / Accounts Receivable Location: (Chennai Ambit) Shift: (Night Shift) Salary: 5.5L, Exceptions 6 L Job Summary The AR Collections Executive is responsible for managing outstanding receivables, following up with customers for overdue payments, resolving billing disputes, and ensuring timely collection of invoices while maintaining positive customer relationships. Key Responsibilities Monitor customer accounts to identify overdue invoices and outstanding balances. Contact customers via phone, email, and other communication channels to collect payments. Follow up on delinquent accounts and negotiate payment arrangements when required. Investigate and resolve invoice, billing, and payment discrepancies. Maintain accurate records of collection activities in ERP/CRM systems. Reconcile customer accounts and update payment status regularly. Collaborate with ...