Customer Service Specialist (Supply Chain)

Full-time Management & Operations

Join Our Dynamic Supply Chain Team as a Customer Service Specialist!

Overview

Basic Function: Customer service engineers are responsible for addressing the questions and concerns of customers about their company's products. Typically, the job involves addressing technical problems via telephone or internet services, and they may receive feedback and suggestions to refer to others in their department.

Responsibilities

• Provide technical support for products - CSE field calls about technical issues with products supplied by their company.
• Complete On-Site Diagnostics and Service Calls.
• Generate Problem and Resolution Reports.

Qualifications

• Must be a bachelor’s degree holder or a graduate of any four‑year course.
• With experience and knowledge in SAP
• With experience in project scheduling and BOM creation
• Can work directly with Customer and Supplier
• Customer Relations...