Customer Service Specialist

LanceSoft Middle East

Full-time Management & Operations
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Location
ras al khaimah, ras al khaimah, United-Arab-Emirates
Posted
July 15, 2026

Job Description

Title

Contact Center Agent

Location

Ras Al Khaimah - onsite

Duration

3 to 4 months Temporary contract (6 days a week)

Notice Period

Immediate joiner only

Visa

Must have Own visa / Sponsor visa / Residence visa (who can take care of their own)

Functional Skills

  • Contact Centre / Customer Service experience
  • Banking or Financial Services exposure (preferred)
  • Digital and Mobile Banking support knowledge
  • Call handling and objection management skills
  • Customer issue resolution and troubleshooting
  • Basic understanding of banking products and services

Behavioral Competencies

  • Strong communication skills (English; Arabic)
  • Customer-centric mindset
  • Ability to work under pressure during peak volumes
  • Problem-solving and analytical thinking
  • Adaptability and willingness to learn quickly
  • Pro...