Location
Pune, Maharashtra, India
Posted
July 17, 2026
Job Description
About the Role:
Own end-to-end Customer Service performance for MT and E-commerce Key Accounts, driving operational excellence and continuous improvement initiatives. Drive best-in-class service levels for MT and E-commerce customers through engagements. SPOC for Key Account customers by managing order processing, supply management, inventory allocation, and service delivery performance.
Main Responsibilities:
- Committed to delivering best-in-class service levels for MT and E-commerce accounts
- Partner with key accounts through regular performance reviews to improve service levels
- Lead the development ...