Job Description
Urgent Hiring For Customer Service Associate
Location – Pune , Kharadi
Experience – Minimum 6 month of Experience working in Voice process or handling foreign clients
Skills – Excellent communication skills
Note – Immediate joiner or max with the 7 days notice period only
Working days - 5 Days working, rotational week off
Responsibilities:
List the responsibilities these should be the roles KPIs that we would measure on-
· Provide Exceptional Support: Respond to customer queries via email, chat, and phone calls, ensuring each interaction is handled with empathy, clarity, and professionalism.
· Solve Customer Challenges: Proactively address and resolve customer concerns by identifying the root cause and providing timely solutions.