Customer Service Specialist

Full-time Customer service / support

Job Title: Customer Support Associate – International Voice/ Chat & Inbound Sales Location: Pune Job Overview We are looking for enthusiastic and customer-focused Customer Support Associates to join our International Voice, Chat & Inbound Sales team in Pune. The ideal candidate will be responsible for delivering exceptional customer service, handling inbound customer interactions, resolving queries, and identifying sales opportunities while ensuring a seamless customer experience. Key Responsibilities Handle inbound customer calls and chat interactions for international clients in a professional and courteous manner. Understand customer requirements, resolve queries, and provide accurate information. Identify customer needs and recommend appropriate products or services to achieve sales targets (Inbound Sales). Build rapport with customers while delivering an outstanding customer experience. Ensure timely resolution of customer concerns and maintain high customer satisfaction scores. M...