Job Description
As a Customer Service Specialist you play a vital role in delivering world‑class customer service by resolving complex inquiries, supporting frontline teams, and contributing to process improvement initiatives. This position requires a proactive, solutions‑focused approach, strong communication skills, and a commitment to maintaining high customer satisfaction. Working closely with peers and the Customer Service leadership team, you will ensure exceptional service experiences across all customer touchpoints.
Benefits and Perks
Competitive compensation, vacation, profit share, and equity package
100% employer‑paid extended benefits - health and dental
Employee Assistance Program
125% RRSP matching (10% of salary, up to a maximum of $10k/yr)
Employee product discounts
Transportation Reimbursement
In this role, you will
Acquire in-depth knowledge of company products and services to accurately address customer inquiri...