Customer Service Specialist

PracticeSuite, Inc.

Full-time Information and Record Clerks
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Location
Cochin, Kerala, India
Posted
July 14, 2026

Job Description

Overview

PracticeSuite, Inc. is an innovative platform to enable medical practices and other

healthcare facilities to create an amazing patient experience. As a single platform,

PracticeSuite has diverse features to modernize practices and take them to the next level.

The Customer Support Analyst should have more than 3 years of solid experience in voice

and non-voice support for US-based clients and should have good communication abilities

in both verbal and written while consistently delivering high-quality service with minimal

supervision.


Roles and Responsibilities


  • Atleast 1+ years’ experience in hardcore voice/non-voice support, supporting US clients.
  • Excellent communication skills both oral and written.
  • Thinks independently and operate with limited supervision.
  • Assertive, goal-oriented and self-motivated.
  • Ability to multi-task, handle pressure and work...