Customer Service Specialist - Bilingual Role

Vaco by Highspring

Full-time Management & Operations
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Location
vaughan, york region, Canada
Posted
July 16, 2026

Job Description

Join Vaco by Highspring as a Bilingual Customer Service Specialist, focusing on effective communication and order management. This role emphasizes timely responses to customer inquiries via phone and email.

We are seeking candidates with post-secondary education and a minimum of 3 years’ experience in customer service, preferably in the tire industry. In this position, you will manage orders, handle invoicing, and enhance customer satisfaction through effective issue resolution. Strong interpersonal skills and a positive attitude are vital for success.

Key Responsibilities:
β€’ Manage and process customer orders and transactions
β€’ Handle customer invoicing accurately and efficiently
β€’ Address and resolve customer complaints promptly
β€’ Maintain organized clerical records and documentation
β€’ Engage in follow-ups regarding warranty products

Requirements:
β€’ 3+ years of customer service experience
β€’ Experience in...