Customer Service Specialist at Crossroads C&I

TopBuild Corp

Full-time Other-General
Apply Now
Location
coquitlam, metro vancouver regional district, Canada
Posted
July 16, 2026

Job Description

Step into a rewarding role as a Customer Service Specialist with Crossroads C&I in Coquitlam, BC. Utilize your expertise in handling customer orders and technical inquiries for a leading distribution company.
Crossroads C&I is seeking an experienced Customer Service Representative for their order desk. Candidates must have a minimum of three years of experience in a similar role within wholesale distribution, focusing on building and maintaining strong relationships. This position requires excellent interpersonal skills, a detail-oriented mindset, and the capability to thrive in a fast-paced environment.
Key Responsibilities:
• Take and process orders from customers efficiently
• Interpret and analyze customer requests thoroughly
• Answer product-related technical questions proactively
• Record customer requirements into the order system accurately
• Expedite shipments and process returns effectively
Requirements:
• Three years of order desk experience in who...